At Blue Isle Studios, we collect personal data to support our products and services, while respecting all applicable laws, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), and regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, directly applicable from May, 25th, 2018 (hereinafter, “General Data Protection Regulation”, or “GDPR”). As defined in the GDPR, “personal data” means any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Table of Contents:
When does Blue Isle collect your personal information?
What personal information does Blue Isle collect?
How does Blue Isle use my personal data?
For how long does Blue Isle keep my personal data?
With whom does Blue Isle share my personal data?
Does Blue Isle make my personal information public? Who can see my personal information?
What are my rights?
1. WHEN DOES BLUE ISLE COLLECT YOUR PERSONAL INFORMATION?
Blue Isle collects and processes your personal information at different times when you interact with our Services. Generally, personal information is collected when:
(a) you use a Service,
(b) you create an Account,
(c) you create user generated content,
(d) you contact Blue Isle customer service and during technical support sessions,
(e) you chat with other users of the Services,
(f) you participate in an alpha or beta test,
(g) you share or otherwise contribute to our social media channels or other community websites.
Whatever the activity may be, we will only collect personal information to the extent necessary to provide you with the Services and fulfil your requests.
2. WHAT PERSONAL INFORMATION DOES BLUE ISLE COLLECT?
2.1 When you use Blue Isle services
2.1.1 While Browsing Blue Isle websites
2.1.2 Registering on a Blue Isle service
To access certain Services, you will need a Blue Isle Account. During the creation of your Account, we will ask you to provide your user name, password and email address. This information is mandatory to create an Account.
2.1.3 Creating a Blue Isle account
By creating a Blue Isle Account, you agree to receive newsletter or adverts about Blue Isle products, services, and sales. You can unsubscribe at any time by:
(a) clicking the unsubscribe link contained in all Blue Isle email marketing messages;
(b) contacting email@example.com or with your unsubscribe request;
2.1.4 Contacting Blue Isle
2.1.5 Interacting on forums
Whenever you participate or interact with other users on a forum, Blue Isle collects the content of your communications, the time and the location of your activities, as well as your online ID and your IP address.
2.1.6 Social media and other third parties’ platforms
2.2 Whenever you play Blue Isle games
2.2.1 When playing a Blue Isle game online
If you play Blue Isle games on a third-party console, your ID for this console will be disclosed to Blue Isle in order to let you utilize the game’s social systems and interactions. This information is not shared with anyone outside of Blue Isle.
2.2.2 Creation of user generated content
Some Services give you access to tools in order to allow you to create and/or share unique content. This User-Generated Content may be collected by Blue Isle; this content may also contain your personal information or the personal information of others (for instance, your name, or a picture of you). Please exercise caution: Blue Isle is not liable for any negative consequences linked to your disclosure of User-generated content.
2.2.3 In-game data collection
3. HOW DOES BLUE ISLE USE MY PERSONAL DATA?
3.1 Legal basis for your personal data collection and processing
Blue Isle processes your personal data, wherever necessary:
To provide you with the Services (creation of your Blue Isle account, bug detection, fighting fraud, etc.)
To offer the best possible experience to users, and improve the Services (in-game data analytics, etc). It is in Blue Isle’s legitimate interest to process your data for these purposes.
To provide you with supplementary services (custom content, etc.). In such case, Blue Isle will ask for your consent before processing your personal data for this purpose.
We take your privacy and the security of your personal information very seriously. To protect your personal information, Blue Isle maintains appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. We use robust security measures to protect personal information from loss, misuse and alteration. We use industry-standard practices such as encrypted communications, physically secured rooms, firewalls and password protection systems to safeguard the confidentiality of your personal information. Please note, we will notify Users of a data breach pursuant to applicable law.
DESPITE OUR REASONABLE EFFORTS TO KEEP YOUR PERSONAL INFORMATION SECURE, NO COMPANY CAN GUARANTEE THE SECURITY AND PRIVACY OF ITS SERVICES, INFORMATION AND OTHER DATA. OUR PRIVACY POLICIES AND PROCEDURES ARE “AS IS” AND BLUE ISLE MAKES NO REPRESENTATIONS AS TO THE FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
4. FOR HOW LONG DOES BLUE ISLE KEEP MY PERSONAL DATA?
5. WITH WHOM DOES BLUE ISLE SHARE MY PERSONAL INFORMATION?
Blue Isle does not disclose your personal data to any third party without your prior consent.
5.1 Sharing your personal data with Blue Isle affiliated companies
5.2 Sharing your personal data with government authorities
In accordance with relevant laws, Blue Isle may have to disclose your personal data to a judiciary or administrative entity, whenever such disclosure is deemed necessary for protecting, challenging or enforcing the legal rights of Blue Isle, its Users, or third parties. Unless required by law, Blue Isle will not be required to notify you of any such disclosure.
5.3 Sharing your personal data in case of mergers
In the unlikely event Blue Isle’s business activities or shares are transferred partly or totally to any third party, such third parties may access your personal data. In this case, Blue Isle may also allow your personal data to be transferred to the acquiring third party.
5.4 Business Information
For practical reasons, we treat Personal Information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal Information submitted to us in a business capacity (e.g. resumes) may be shared with third parties as described at the time of collection.
6. DOES BLUE ISLE MAKE MY PERSONAL INFORMATION PUBLIC? WHO CAN SEE MY PERSONAL INFORMATION?
Blue Isle does not share your personal information publicly.
Unless stated specifically to the contrary in a given Service, our Services are not intended for children under 13, and Blue Isle will not request any Personal Information from children. For games that are not directed at children but nonetheless likely to appeal to younger players, we take additional steps to limit access to these Services on age grounds, and limit data collection for underage players to only what is necessary to support the internal operations of the Service.
In all cases, use of the Services by Children must take place under the responsibility of their parents or legal guardians and any use of the Services is assumed to have been validated by them.
AS FAR AS IS PERMITTED BY APPLICABLE LEGISLATION, BLUE ISLE DECLINES ANY RESPONSIBILITY REGARDING ANY ACTIVITIES WHICH MAY BE CONDUCTED BY CHILDREN WITHOUT THE PERMISSION OF THEIR PARENTS OR LEGAL GUARDIANS.
IF YOU ARE A PARENT OR LEGAL GUARDIAN AND YOU GIVE YOUR PERMISSION FOR YOUR CHILD TO REGISTER FOR ONE OR OTHER OF THE SERVICES, YOU THEREBY AGREE TO THE TERMS RELATING TO USE OF THE SERVICES BY YOUR CHILD.
8. WHAT ARE MY RIGHTS?
You can access and update the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by logging in and clicking the Edit Profile section. Additionally, You have a right to access, rectify, erase, object, or restrict processing for all your personal data processed by Blue Isle, as well as the right of data portability. You can exercise these rights or terminate your Blue Isle account by writing to Blue Isle customer support. Blue Isle will answer your request within a month following the receipt of your demand. Blue Isle reserves the right to extend this delay up to three months if it necessary regarding the complexity of your demand, or based on the number of demands we receive. In such case, we will inform you of this extension within a month following the receipt of your demand.
Users under 18. If you are under 18 (eighteen) years old and desire that your information you have posted to a Blue Isle public facing site be removed from such site, please contact us at or at firstname.lastname@example.org. You may be required to provide additional information in order for us to verify your request.
Please be assured that any Personal Information that you provide in communications to the above email and postal mail addresses will not be used to send you promotional materials, unless you request it.